Online Services

With online banking, you can transfer money between your Bank of the Carolinas accounts, pay bills, download your financial information, and more.

Web Bill Pay

Web Bill Pay enables you to pay bills electronically. Ask us how you can start saving time and money with Web Bill Pay today!


Online Banking FAQs

Click on questions below to reveal answers

How can I change or reset my password?
 
What kinds of transactions can I do with Online Banking?
 
How do I enroll?
 
What are the browser requirements for Online Banking?
 
How much does online banking cost?
 
Can my joint account holder and I share the same Username?
 
Can I download files into Quicken with Online Banking?
 
Can I transfer money to bank accounts at other banks?
 
Will I be able to view my cleared checks online?
 
Can I submit a stop payment online?
 
How long does it take before my Web Bill Pay service is activated?
 
What should the payment date be on my web bill payment?
 
How do I stop receiving e-bills?
 
Why am I not receiving my requested e-bill?
 
How safe is my personal information with Online Banking or Web Bill Pay?
 
What does a web bill payment look like on a customer statement?
 
What if a company or individual does not accept electronic payments?
 
What do I do if I have questions and you're not open?